Aluminum Building Products Warranty Information

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  • Coverage
  • Duration
  • Warranty Registration
  • Exclusions & Limitations
  • Claims Registration
  • Warranty Transfer
  • Allocation of Cost

  • Lifetime Warranty; A Limited and Transferable Warranty Coverage (Back to Top)

    Rollex Corporation warrants to the original homeowner that Rollex aluminum building products are free from manufacturing defects and when used as intended under conditions of ordinary wear will not peel, chip, crack, split, flake or blister. Rollex warrants for a period of ten years from date of installation, that color change in panels used as intended will not vary more than five color difference units and that chalk erosion for colors will not exceed a numerical rating of eight units over the same period of time.*

    If a product fails to perform in accordance with the above standards, after written notification and validation of the condition by inspection, Rollex Corporation will repair or replace, at its option, any defective product, assuming 100% of the cost.

    All warranty claims shall be settled between the owner and Rollex. Rollex may direct and pay a contractor to perform any remedial work under this warranty.

    The liability of Rollex for a claim under this warranty shall not exceed the purchase price including labor and taxes for the product involved.

    *Color difference units are determined by Tristimulas Colormetry - A.S.M. D2244 -68. Numerical chalk erosion ratings are determined by standard methods of evaluating degree of chalking - A.S.T.M. D659- 74.


    Duration (Back to Top)

    1. Original Owner: This warranty is in effect for the lifetime of the original homeowner while residing in the home where Rollex products have been installed.

    2. Second Owner: This warranty can be transferred by the original owner to whom is issued to the next owner of the property. Upon completion of the transfer, the warranty period shall be limited to 50 years from the date of installation of Rollex products. Rollex and the second owner shall share the cost of repair or replacement of any defective products, including labor and materials. (Please see "Allocation of Warranty Costs When Applicable")

    3. Institutional Owner: For an owner such as a corporation, partnership, group, governmental agency, association, or other organization capable of enduring for generationsÐthis warranty is limited to a period of 50 years from the date of installation.


    Warranty Registration (Back to Top)

    This warranty is valid only after the registration card has been completed by the Rollex building products dealer, signed by the original owner and mailed to Rollex within 30 days after installation has been completed.


    Exclusions and Limitations (Back to Top)

    This warranty does not cover damage resulting from faulty installation, fire, lightning, hurricane, hail, storm, wind storm, vandalism, impact of foreign objects, earthquake or other acts of God, structural shrinkage or distortion, harmful chemicals, fumes or vapors, surface deterioration due to air pollution, airborne stains, misuse, abuse, normal weathering, salt spray directly applied or in the atmosphere, mildew accumulation, owner's failure to provide normal cleaning and maintenance of the product and other causes beyond the control of Rollex.

    Rollex makes no warranties except as set forth in this warranty. ROLLEX IS NOT LIABLE FOR INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES FOR THE PRODUCTS COVERED BY THIS WARRANTY. REPAIR OR REPLACEMENT IS THE EXCLUSIVE REMEDY AVAILABLE UNDER THIS WARRANTY.

    Rollex reserves the right to discontinue or make changes in any of its products. If the products covered by this warranty are not available, Rollex has the right to substitute a product of equal or greater quality or value.

    This warranty gives you specific legal rights; you may also have other rights which may vary from state to state. Some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you.


    Claims Registration (Back to Top)

    A claim under this warranty must be presented in writing within 30 days following the discovery of any warranted defects to Rollex Corporation, 2001 Lunt Avenue, Elk Grove Village, Illinois 60007 Attention: Warranty Service Department.

    The claim should be accompanied by a copy of this warranty certificate, and a description of the defect.

    Corrective work on warranted products may not be started prior to receiving permission to do so from Rollex.

    In the case of second and institutional owners, after five years of the warranty period have elapsed, a claim under this warranty must be accompanied by a $50 payment to Rollex. Checks should be made payable to Rollex Corporation and mailed to the above address.


    Warranty Transfer (Back to Top)

    This warranty may be transferred from the original owner to whom it was issued to the next owner of the property provided Rollex receives written notice within 30 days of the date of the transfer. Notice must include the original owner's name as shown on the warranty certificate, the name of the new owner, the warranty certificate registration number and the date Rollex products were installed on the property.

    Upon transfer of the property, the warranty period shall be limited to 50 years from the date of installation. Rollex and the new owner shall share in the cost of repair or replacement of any defective product, including labor and materials as described below.


    Allocation of Warranty Cost When Applicable (Back to Top)

    For second and institutional owners the cost, including labor and materials, to repair or replace defective products shall be allocated between the owner and Rollex according to the following schedule: Rollex will assume 100% of such costs for validated claims made during the first five years of the warranty period. During the sixth year, Rollex's share of such costs will be 90%, and the homeowner's share will be 10%. Each year thereafter, through the thirteenth year, Rollex's share of such costs will cumulatively decrease from 90% by 10% per year. Starting with the fourteenth year of the warranty period, and for the balance of the warranty period, Rollex's share will be 10% and the owner's share will be 90% of such costs.